Policies

Introduction

Bush Bogans is an Australian-based brand dedicated to providing unique clothing and accessories. By using our website, you agree to the following terms. Please read carefully before making a purchase.

Ordering Process

• All prices listed are in AUD and include GST (if applicable).

• Once your order is placed, you will receive a confirmation email. Please ensure your shipping address is correct.

• Orders cannot be changed or canceled once processed.

Payment

• Payments are securely processed through accepted methods such as credit/debit cards and PayPal.

• We do not store any payment information on our website.

Product Availability

• All items are subject to availability. If an item is out of stock, we will contact you to offer an alternative or issue a refund.

• Slight variations in color/design may occur due to production processes and screen displays.

Use of Products

• Our products are for personal use only. Reselling without permission is prohibited.

Limitation of Liability

• Bush Bogans is not responsible for damages caused by improper use of products.

• While we aim for accuracy, we cannot guarantee that all content is free of errors.

Shipping Policy

Domestic Shipping (Australia Only)

• We currently ship within Australia only.

• Orders are processed within 2–5 business days.

• Delivery times vary depending on your location and the courier service. Estimated timeframes will be provided at checkout.

• You will receive tracking details via email once your order has been dispatched.

Lost or Delayed Shipment

• If your package is delayed beyond the estimated timeframe, please contact us at info@bushbogans.com, and we will assist in resolving the issue with the courier.

Shipping Limitations

• Orders with addresses outside of Australia will be canceled and refunded.

• Orders are processed within 2–5 business days.

• Standard shipping typically takes 3–7 business days, depending on your location.

• Shipping costs are calculated at checkout, and tracking details will be provided via email.

Lost or Delayed Shipments

• If your package is lost or delayed, please contact us at info@bushbogans.com, and we will assist in resolving the issue with the courier.

Shipping Limitations

• Orders with addresses outside of Australia will be canceled and refunded.

Returns & Refunds

1. Eligibility

• Items can be returned within 30 days of purchase if they are unused, unwashed, and in their original condition with tags.

2. Non-Returnable Items

• Custom or personalized items cannot be returned unless they are defective.

• Sale items are non-refundable.

3. Return Process

• Email info@bushbogans.com with your order number and reason for the return.

• Return shipping costs are the responsibility of the customer unless the item is defective.

4. Refunds

• Refunds will be processed to the original payment method within 5–10 business days of receiving the returned item.

Privacy Policy

Information Collection

We collect personal information such as your name, email address, and shipping details to process your orders and improve your shopping experience.

How We Use Your Information

• To process and deliver your orders.

• To send updates on promotions, new products, or services (only if you have opted in).

Data Protection

Your personal information is securely stored and will not be shared with third parties, except for shipping and payment processing.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website usage. You can disable cookies in your browser settings if preferred.

Changes to Terms & Policies

Bush Bogans reserves the right to update these terms and policies at any time. Changes will be reflected on this page, so please review periodically.

Contact Us

If you have any questions or concerns about our terms and policies, please reach out to us:

Email: info@bushbogans.com